Foire Aux Questions
We hope you will find all the answers to your questions here.
If you can't find the information you are looking for, don't worry, our contact form is waiting for you at the bottom of the page!
Frequently Asked Questions on art posters
Are fine art prints works of art?
Yes! Each fine art print is signed and numbered by hand by the artist These are also limited to a maximum of 30 copies, not one more, all formats combined. All these factors together give them the status of a work of art. They are also delivered to you with a certificate of authenticity, itself signed and numbered by hand by the artist, in order to attest to their authenticity and uniqueness on the art market.
Why aren't prices always the same?
The art poster I want is sold out, will it be available again later?
If I frame myself, what frame size should I choose?
The dimensions indicated on each product sheet correspond to the final dimensions of the chosen art print, including the white border. For example, if you order a 100×70 cm print, you will simply have to choose a 100×70 cm frame!
The proposed formats voluntarily correspond to standard framing formats, so that you can easily find the frame of your choice, in all the major furniture stores.
How do I take care of my artwork?
Fine art prints require delicate handling to avoid any snagging or creasing of the art paper. When handling your art poster, always make sure that your hands are perfectly clean in order to avoid any greasy stains, as the poster is made of 100% cotton. Once protected under frame, all you have to do is enjoy your poster over and over again, as its excellent finish is made to last!
Frequently asked questions about orders
How long does it take to receive my order?
It takes about 15 days to receive your unframed art poster and about 3 weeks if it is framed.
What if I'm not there on the day of delivery?
The delivery being carried out with the Colissimo service of La Poste, you will simply have to go to your post office with the notice of passage of the deliveryman to recover your order, in the event of absence of your share at the time of its arrival.
How can I be sure that my artwork will not be damaged in transit?
Each art poster is carefully wrapped in tissue paper before being inserted in a rigid tube to protect it from any possible shock or humidity during transport.
If you have made an order with framing, the art poster is then sent to you already framed in a wooden frame made entirely by hand and protected by bubbles and rigid packaging, to reach you safely.
In case of concern, you have in any case a period of 14 days, from the date of receipt, to send us a request via the contact page. The Signed Limited Artwork will then be returned to you as soon as possible.
Can I return my order?
Have you changed your mind? Don’t panic, you have 14 days upon receipt of your order to request a refund. The order must then be returned in perfect condition and in its original packaging to the address indicated. The return is at your expense. Upon receipt by us, you will be refunded by bank transfer.